Please complete the fields below to create a Member Login account. Once you create an account, you will be able to view your plan benefit information
as well as your explanation of benefit (EOB) statements. If you have a question about a medical claim and need immediate assistance,
please call Customer Service at (608) 881-8271 or (800) 897-1923.
Completing your registration.
In order to protect your health information, an activation code will be mailed to your home within five business days after you register. You will need the activation code in order to complete your registration. Or, you can contact Customer Service to have your account activated after you register.
Your Member Identification Number
Your member identification number (MemberID) is a total of 11 digits and should not contain any spaces or dashes when entered below. For example, 12345678901.
The number includes an initial nine digits as well as the two digit code located next to your first name on your insurance card.
Gundersen Health Plan, Inc. is committed to protecting the privacy of our members. You, the member, can view and obtain your own information; however, you cannot access personal health information for another member, such as a spouse or dependent (age 12 or over), unless permission is granted by that member. If you have an inquiry regarding a dependent age 12 or older, please call Customer Service for assistance.
By accepting this agreement, you are verifying that you are the individual for whom an account is being created, and any unauthorized access to the personal information of another without their written consent is in direct violation of Gundersen Health Plan, Inc. policy; and further, is in violation the Health Insurance Portability and Accountability Act of 1996, and other applicable state and federal laws. Violation of these laws may result in civil and/or monetary penalties.
You can grant access to your personal health information to another individual by completing and signing the Designated Representative Authorization form within the web site and returning it to our Customer Service Department via mail or fax. You will be notified by phone or mail when your request has been processed.
Although Gundersen Health Plan, Inc. takes precautions to ensure the security of information shared on this Web Portal, please be advised that Gundersen Health Plan, Inc. cannot secure information coming from your computer. If you choose to transmit personal information via the Web, you expressly acknowledge and agree that Gundersen Health Plan, Inc., its affiliates and employees shall not be liable for damages of any kind, and you, the member, understand that anything sent to Gundersen Health Plan, Inc. via e-mail will not be encrypted and could be viewed or intercepted by unauthorized users.