Each year, the Centers for Medicare and Medicaid Services (CMS) rates how well Medicare Advantage health and drug plans perform. The most recent ratings awarded Quartz Medicare Advantage (HMO) an overall 5 out of 5 stars for 2020*. A 5-star rating is the highest quality rating possible from CMS.
More about the ratings
Medicare’s overall plan rating measures the quality of the health and Part D drug services a health plan provides. CMS monitors health plan quality and reviews hundreds of health plans offering both Part C (medical) and Part D (pharmacy) benefits, measuring the quality of the services provided. CMS monitors dozens of measures including:
- How often members receive appropriate health screenings, vaccines and checkups to help them stay healthy;
- How often members with chronic conditions receive appropriate tests and treatments to help manage their conditions;
- Member satisfaction ratings, complaints and customer service.
Plan ratings give consumers a summary score — based on data from member surveys, clinician and plan reporting, and regular monitoring activities — to make it easy to compare plans. With a Five-Star rating, Medicare customers can expect a high-quality experience from Quartz’s participating providers. Medicare customers can also switch to a Five-Star plan once during the special enrollment period of December 8, 2019, through November 30, 2020.
*The star ratings are assessed each year and may change from one year to the next.
This web page was updated on October 28, 2019.