Senior Preferred contracts with OutcomesMTM™ to offer Medication Therapy Management services to Senior Preferred members. Through OutcomesMTM, specially trained Personal Pharmacists are identified in Senior Preferred’s service area.

These pharmacists do much more than dispense drugs. They are there to help you get the best results from your medication while keeping out-of-pocket costs down. By using an OutcomesMTM Pharmacist, you can get the extra attention you need to keep your medications on the right track.

As a Senior Preferred member, you are eligible for these important services at no additional cost if you meet the following criteria:

  1. You must have a total drug cost of over $3,967 a year on medications
  2. You must have 3 or more chronic diseases
  3. You must take 8 or more medications for chronic illness

Among the services available:

  • Comprehensive Medication Review (CMR):
    Your OutcomesMTM Pharmacist will meet with you face-to-face or via phone to review all your medications. This will help identify any duplications or conflicts and help to organize your medication schedule. Following the CMR, you will receive a Medication Action Plan and Personal Medication List.
    • Estimated Time Commitment: 30 minutes to 1 hour
  • Prescriber Consult:
    Your OutcomesMTM Pharmacist will confer with you and your doctor(s), face-to-face or via phone to resolve any problems found with your medications.
    • Estimated Time Commitment: 5 to 15 minutes
  • Medication Adherence Guidance:
    Your OutcomesMTM Pharmacist will ask about how you take certain medications to ensure you take it as prescribed and work with you on any adherence barriers you may encounter.
    • Estimated Time Commitment: 5 to 15 minutes

Member Notification

  • Members that qualify for MTM will be contacted through the mail. Members may also be contacted by their Personal Pharmacist face-to-face or via phone.
  • Members eligible for MTM will be identified at least four times a year through a review of their medication history.
  • Eligible members are able to opt out of the MTM program as participation is voluntary. Please contact our Customer Service Department to opt-out of the MTM program.

Frequently Asked Questions:

Where can I find a blank copy of the Personal Medication List?

  • A blank copy of the Personal Medication List can be found here.

Are all pharmacists in the Senior Preferred network also OutcomesMTM Pharmacists?

  • Not all pharmacists in the Senior Preferred network are OutcomesMTM Pharmacists. OutcomesMTM Pharmacists have finished a special training course to provide these extra services. This course is open to any pharmacist. Ask your regular pharmacist if they participate.

Can I use my regular pharmacy and still visit an OutcomesMTM Pharmacist too?

  • Yes. Your OutcomesMTM Pharmacist is an added value of membership. You may continue to use any Senior Preferred participating pharmacy for your prescriptions.

Will I pay additional costs for using an OutcomesMTM Pharmacist?

  • No. These services are offered at no additional cost.

Do I need an OutcomesMTM Pharmacist?

  • While OutcomesMTM Pharmacists can benefit all members, those with diabetes, high blood pressure, or other conditions treated with medications may see greater benefit.

Can an OutcomesMTM Pharmacist save me money?

  • Yes. Similar medications can have large cost differences. Your OutcomesMTM Pharmacist can help you take the least costly, most highly effective medications.

Will my doctor know if any changes need to be made to my prescriptions?

  • Yes. Your OutcomesMTM Pharmacist may make recommendations to you and your doctor(s) – but only your doctor can change your prescription.

Will I be required to use an OutcomesMTM Pharmacist?

  • No. Your OutcomesMTM Pharmacist is an added service of membership. They are there to help, but you are not required to use them.

How do I get started?

  • Contact an OutcomesMTM Pharmacist in your area to schedule your Comprehensive Medication Review (CMR).


This web page was updated on October 27, 2017.